Last updated: August 25, 2026
At Doc2Lang.com, we are committed to protecting your privacy and ensuring the security of your personal information and documents. This Privacy Policy explains how we collect, use, and protect your information when you use our document translation services.
Secure file upload and download with HTTPS encryption
Manual deletion controls for generated previews and results
File preview and download access expires after 14 days
Provider sharing limited to the requested processing workflow
We temporarily process uploaded files, extracted text, selected language and model settings, and generated previews or translations. Files are stored in Cloudflare R2 and necessary content may be sent to AI processing providers such as OpenAI or Google, depending on the selected workflow.
Only data needed to perform the requested translation, transcription, OCR, or image processing is sent to the applicable provider. Provider handling is governed by its terms, data controls, and the configuration used by Doc2Lang; do not upload content that your organization prohibits from third-party processing.
File download and preview access expires after 14 days. Manual deletion controls are available for generated previews and translation results. Account, transaction, security, and operational records may be kept as needed to provide the service, prevent abuse, resolve disputes, and meet legal obligations. Card details are handled by Stripe rather than stored by Doc2Lang.
Depending on file type and selected workflow, Doc2Lang uses OpenAI-compatible services, Google Gemini, transcription providers, and Cloudflare R2. The minimum content required for processing or temporary storage is shared with the applicable service.
We use Stripe for secure payment processing. Stripe handles all payment information according to their privacy policy and PCI DSS standards.
We use PostHog, Google Analytics, and Microsoft Clarity to measure product and website usage. Where consent is required, analytics is controlled by your cookie preferences. Analytics may include identifiers, device and interaction data; file contents are not intentionally sent as analytics event properties.
You have the right to: access your personal information, correct inaccurate information, delete your account and associated data, opt out of marketing communications, and request information about how your data is processed.
Privacy Policy