Privacy Policy
Last updated: December 2024
At Doc2Lang.com, we are committed to protecting your privacy and ensuring the security of your personal information and documents. This Privacy Policy explains how we collect, use, and protect your information when you use our document translation services.
Data Protection Measures
Secure file upload and download with HTTPS encryption
Optional immediate file deletion after translation
Automatic file deletion after 14 days if not manually removed
No data retention by OpenAI for translation processing
Secure payment processing through Stripe
Regular security audits and updates
Information We Collect
Personal Information
When you use our services, we may collect the following personal information: email address (for account creation and communication), payment information (processed securely through Stripe), and usage data (to improve our services).
Document Data
We temporarily process the documents you upload for translation purposes. These documents are processed using OpenAI's ChatGPT API to provide accurate translations.
How We Use Your Information
We use your information to: provide document translation services, process payments securely, communicate with you about your translations, improve our services and user experience, and comply with legal obligations.
Data Security and Protection
Encryption
All data transmitted between your device and our servers is protected using industry-standard HTTPS/SSL encryption.
Document Handling
Your uploaded documents are processed securely and can be deleted from our servers at your request immediately after translation completion.
OpenAI Data Policy
We use OpenAI's ChatGPT API for translations. OpenAI does not store or retain any of your document data when processed through their API.
Data Retention
Uploaded documents: You can delete your documents immediately after translation. If not deleted manually, documents are automatically removed after 14 days. Personal information: We retain your account information as long as your account is active or as needed to provide services. Payment information: We do not store your payment details; they are securely processed by Stripe.
Third-Party Services
OpenAI
We use OpenAI's ChatGPT API for document translation. Your documents are processed through their API but are not stored or used for training their models.
Stripe
We use Stripe for secure payment processing. Stripe handles all payment information according to their privacy policy and PCI DSS standards.
Analytics
We use Google Analytics and Microsoft Clarity to understand how our website is used and to improve user experience. These services may collect anonymous usage data.
Your Rights
You have the right to: access your personal information, correct inaccurate information, delete your account and associated data, opt out of marketing communications, and request information about how your data is processed.
International Data Transfers
Our services may involve transferring your data to servers located outside your country. We ensure that such transfers comply with applicable data protection laws and that your data receives adequate protection.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the 'Last updated' date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected]